Your order will be processed by North Carolina Signature magazine immediately. We ship via the U.S. Postal Service. Your first issue should arrive within 6-8 weeks of receipt of your order. If you have not received your first issue within eight weeks, please notify our circulation department at 1-800-948-1409 weekdays between 9 a.m. and 5 p.m. or email us at circulation@ncsignature.com.
Check your magazine address label. Each label is marked with an expiration date (the date of the last issue you will receive) on the line above your name. The sample label below shows an end date of November 2009.
1242377 11/1/09Note: Because we print magazine labels in advance, your label may not reflect a recent address change or renewal order.
Whether your move is permanent or seasonal, we need to know your whereabouts so your magazine can find you. Please notify our circulation department at 1-800-948-1409 or complete the online form.
We do have a limited number of current and previously published issues available for sale through our circulation department. The cost, including postage, is $6 per copy. Please contact us to check availability at 1-800-948-1409 or email us at circulation@ncsignature.com.
Simply notify our circulation department at 1-800-948-1409 or email us at circulation@ncsignature.com. Let us know which issue is in question and where to send a replacement. We'll send a replacement if supplies permit or extend your subscription an additional issue.
If you receive one bill after you have paid, please disregard it. Sometimes a bill will go out just before a payment is processed. If you receive a second bill, we suggest you contact our circulation department 1-800-948-1409 or email us at circulation@ncsignature.com to clear up the matter.
You should receive your personal copy before the issue hits the newsstands. However, delivery times for magazines via the U.S. Postal Service are beyond our control. If you are experiencing chronic slow delivery, please notify our circulation department at 1-800-948-1409 or email us at circulation@ncsignature.com.
If you are getting two copies of the same issue, please notify us. We will need the account numbers from each magazine label as well as your name and address as they appear on the labels. Please notify our circulation department at 1-800-948-1409 or email us at circulation@ncsignature.com.
By phone: Toll-free at 1-800-948-1409 weekdays between 9 a.m. and 5 p.m. EST
By email: circulation@ncsignature.com
| By mail: |
North Carolina Signature magazine Circulation Department PO Box 4552 Greensboro, NC 27404 |
